SJAGRO INTERNATIONAL Inc. president Rolf Gillardon: enough to handle, smail enough to care.”’

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IN HIS OWN WORDS

15 ~ Sunday, June 24, 1990 - North Shore News

GILLARDON CHOSE FREIGHT TRANSPORT OVER TOURISM

How do you like living in West Vancouver?: ‘“‘We fike it very much, Originally when we came it was quite a change from Califor- nia. Now thai we've been here for 13 years we find that Vancouver has to be one of the most beautiful places in the world. In California, it’s hot most of the time with very little rain. As a result of that, things are not as green and as pleasant as they are here, including the fact that the tain washes the dirt away, which makes our place a very clean place.”’

What do you like to do to relax?: “*E like to do sports. | play golf and a little bit of tennis and a lit- Ue bit of chess. I'm a sports fan. I like to watch interesting games on TV: hockey, basketball.”

How does someone become a freight-forwarder?: ‘‘I’m an in- ternational freight-forwarder and freight-forwarding is a very specialized business in Europe. People who become freight-for- warders go through an appren- ticeship. You go to school and you are an apprentice at a com- pany where you learn your trade. You’re entitled to take off one

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day a week, at which time you go to trade scheol. Whatever you learned in practical terms at the company, you have an opportuni- ty to discuss it with your teachers and learn the theory behind it.”

Has the Vancouver Wharves’ crane project been your biggest project?: ‘‘That has been my big- gest project since | have been on my own. In my previous employ- ment I was involved with tremen- dously large projects all over the world. The key on that (crane) was that we acted in two capacities; firstly as a freight- forwarder on behalf of the sup- pliers who were responsible for getting the equipment to the site, but they were not responsible for the actual customs importation in- to Canada. That responsibility was with the engineering com- pany, which was a large company in England, and they, in- dependently from the movement of the freight, appointed us as the customs brokers as well. As far as we can tell they were all very happy with our work.”’

How did you get into this fine of work?: ‘‘In Germany we have what is called a gymnasium. It’s

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not like a gymnasium here where you work out. A gymnasium over there is equivalent to a college you would have over here. When |! finished with my term in college I really didn't know what I wanted to do. I went to a manpower agency for certain tests as to what they thought might be something | might be good at. They came back and said basically either the travel industry or the freight-forwarding industry. Actually, both are very similar. With one you transport goods and with the other you ar- range for the transportation of people.”’

On the role his employees play in his company’s success: ‘‘I offer a tribute to my staff whose hard work and dedication allows Jagro to produce excellent services and efficiency to which our chents are accustomed.’’

How is business these days?: “‘Business is very good. We find we get a lot of referral business because people are pleased with the service we give. When people come to us because they have been referred to us, it’s good. It's very, very satisfying to get business on that basis.”

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