You take a deep breath, and open the door, already filled with doubt that this guy will be any better than the last two you fired. He's your con- tractor, and you’re about to place your home renova- tions in his hands. Will this be your third and final mis- take, you wonder? Without BCAA at Home, BCAA’s newest home repair and renova- tions service, it could well be. Home renovations and repairs are becoming more often than net, the pre- ferred choice for home- owners. But with it, comes a huge risk. The risk that you may get someone a lit- de less than professional. Why then, do so many people renovate or have repairs done to their home? Often, the price of a brand new home exceeds the financial limitations of a home buyer. So renovat- ing becomes a much more viable alternative. And unless you're — specially trained you'll require help from a professional. That professional comes in the form of a new service now available from the association who's provided over 90 years of reputable toad service to its members: The service is called BCAA at Home. Customers purchase the service for a4 year at a time. They receive unlimited access to a net- work of reliable and trust- worthy “pre-approved” tradespeople for renova- tions and repairs. They also receive two free emergency home repair calls, which gives them round-the-clock access to BCAA’s Home Service Technicians. The technicians respond to the emergency promptly to minimize further damage to the home and inconve- nience to the homeowner. The customer also has someune from BCAA io monitor che job through to completion and ensure total satisfaction. “Pre-approved means that each trade is guaran- teed to meet BCAA’s excep- tionally high standards for workmanship and cus- tomer service” says Geoff Keats, who manages BCAA’s approved trades network. “It means our customers can always trust the person showing up at the door.” Once a customer has purchased BCAA at Home, they can call for service 24 hours a day, 7 days a week. Either a BCAA at Home Service Technician will be dis- patched to the home, or BCAA will send a “pre- approved” — contractor. Either way, the customer is guaranteed to receive Service for your home from someone you trust quality work and profes- sionalism. it’s a lifesaver for clients to know that in a home emergency, they're just a phone call away from quick and reliable service. A new BCAA at Home customer tells how the service has already paid off in spades for her: “I awoke to the sound of rushing water. My new wood floor was under two inches of water. The last plumber we used took three days to show up, but BCAA had someone there in less than an hour! Thank goodness for BCAA at Home.” Of course, not all home repairs are emergencies. Maybe your house needs new shingles, but you don’t know a roofer you can trust. Or you need painting and wallpapering, or a chimney cleaning. One call to BCAA at Home, and it’s all taken care of. The service also comes with a pledge. If a customer At “Home: servics “two. FREE changes their mind at any time during the year, BCAA at Home will refund the annual fee promptly, with no questions asked. BCAA at Home is avail- able to the following areas around the Lower Mainland: Vancouver, Burnaby, New Westminster, West Vancouver, North Vancouver, Port Coquitlam, Coquitlam, Port Moody, Surrey and North Delta, and can be purchased by calling 268-5330, or by vis- iting any local BCAA office. The annual fee for BCAA at Home is $79.95 plus tax for BCAA members, and $99.95 plus tax for non- members.