20 - Sunday, August 20, 1989 - North Shore News

Help’s at hand |

HELP’S AT Hand, a weekly
feature by the North Shore Infor-
mation and Volunteer Centre, an-
Swers questions about and
Gi such topics as govern-
ment policies and programs,
benefits, consumer and legal
rights, taxation and public ser-

vices.

Question: I am a 66-year-old
retired woraan. My neighbor’s son
works nights 2s a waiter and dar-

the day ke practises his drums.
He oftez docs this while I’m wat-
ching my favorite efternoon pro-

grams.

I have spokez to his mother
about it, bat his thoughtless
behavior has not changed. Could a
mediator tell him to stop?

Answer: If you contact a media-
tion service, the coordinator will
call your neighbor, relate your
concems and suggest that the two
of you meet in a mediation session.

The coordinator will explain the
benefits in finding a resolution to
this problem so that both house-
holds can live comfortably as
neighbors.

Through careful listening and
questioning the mediator will assist
you and your neighbor to find
ways to solve your problem.
Mediation ensures that each per-
son’s needs are met, and enables
them to live in harmony with one
another.

Question: Six months ago my

Va! |

- vs

ALL MAKE,

wife and I hired a photographer to
take our wedding pictures. At his

request, we made a deposit of.
$500. ,

When we saw the proofs we
were dissatisfied with his work. We
do not want to pay the rest of his
fee of $750.

He refases to give us any of the
pictures unless we pay the full
amouat. Can mediation help in 2
case like this?

Answer: You don’t have your
pictures and the photographer
doesn’t have his money. This is the
kind of situation where mediation
works well.

A skilled mediator, who is a
neutral third party, will ensure that

each of you gets an equal chance

to present your concerns and be
heard by the other. The mediator
will then help you find a solution
that is agreeable to both of you.

Information published in this
column is intended only as a gen-
eral guide and should not be ap-
plied to specific cases without fur-
ther consultation. This article was
provided by Westcoast Mediation
Services, 985-7138.

DISCOVER Westcoast Media-
tion Services at the North Shore
Information and Volunteer Centre
at 1060 Roosevelt Cres., North
Vancouver, V7P 1M3. This col-
umn is prepared with financial

assistance from the Notary Foun-°

dation.

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