7 Wednesda. Samist 3. 1988. North Shore News MAILBOX Cabie firm wants to give subscribers a ‘choice’ Dear Editor: programming to our subscribers. much more programming of As system manager of Shaw However, this spring when the general interest on these channels Cable on the North Shore, | am new channels were licensed, the than their tides would indicate, We CUSTOM DRAPERIES AND VALANCES Labour $6.50 per panel unlined, $7.50 lined. CUSTOM BEDSPREADS responding to Mr. Weiz’s letter to the editor published July 24, 1 am truly sorry that Mr. Weiz feels that Shaw Cable doesn't listen to the wishes of its subscribers and that we are unfair- ly raising our rates and forcing new channels on him. Let me try to shed some light on the subject. In any business there are things that are within our control and others outside of our control. Listening to the views of our subscribers js within our control and we have genuinely tried to do CRTC specified that the youth, weather and religious channels had to be delivered to all subscribers (with all subscribers sharing the cost) or not at all. Based on our continued desire to bring our subscribers the widest possible choice in programming and our previous publicly stated commit- ment, we chose to add the new channels. When some of our staff and 1 recently attended a promotion on the new channels, we came away feeling that there was going to be hope that you will agree. Donald Lounsbury System Manager North/West Vancouver Shaw Cablesystems Ltd. Bm CANADIAN f CLOSET SHOPS 986-4263) AND COVERS Low, low prices on blinds and tracks For FREE Estimates Call 987-2966 Serving the North Shore for 18 years. so. For example, last spring, the CRTC changed the licensing of the Sports Network and MuchMusic to allow cable companies to include them as part of their basic service for an increase of approximately $i/month to everyone or leave them as an optional pay service. We asked for our customers’ views by placing ballots in the newspa- per, mailing ballots to over 10 per cent of our subscribers, and pro- viding a one hour call-in talk show on ‘Cable 4’, our community channel. The majority wish was to leave them optional. This we did. AM/FM StereoMate® } with headphones § AM/FM-stereo cassette piayer However, the rate increase and for your summer crulsin’ machine the addition of the new channels meD cigtal ning/tine cispioy has not been totally within our SAVE q control, Approximately half of the f 5 26-2814 prints uptc rate increase is to cover increased : costs of operation and purchase J . 120 cps. new cable, amplifiers and equip- Sects : are ™ 4 12-132/ ment necessary to maintain and " ; 5 Pe : S , gy 33-4000 improve picture quality, system reliability and our good standard of customer service. The other half comes from the cost of adding three of the four new channels. Last year during the CRTC public hearings considering the licensing of new channels, Shaw Cable, along with most other cable companies publicly stated that we would make room for —— them on our systems. 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