ehicles ranked by owners’ input From page 23 Study the automobiles are ranked based on the owners’ evaluations of their vehicles’ operation and perfor- mance in the first three years of ownership. In other words, the VPS is a measure of how well the cars performed, as expressed by the peo- ple who actually own the products. The 1994 VPS results are based on * 990 cars. Since Lexus and Infiniti were first introduced to the American market in the 1990 year (Canadian debut followed a year later), this year is the first year the two makes became eligible for this study. Aside from the top-ranking Lexus and Infiniti brands, 16 other makes achieved scores above the industry average of 100. The top manufacturers are (starting with the highest score): Lexus, Infiniti, . Mercedes-Benz, Acura, Lincoln, Cadillac, BMW, Mitsubishi, Chrysler, Porsche, Honda, Buick, . Audi, Subaru, Mercury, Toyota, Dodge and Nissan. Out of these, seven are luxury ‘marques, Obviously, we can con- *.” elude that the luxury car-makers are doing a better job of pleasing their: owners with the products in the first three. years of ownership. ~.“Today’s consumers have the highest expectations of any car- owning generation,” said J.D. Power "I, President and Founder of J.D.. “Power. “To exceed their expecta- tions after three years of ownership is a tribute to the customer satisfac- * tion focus of today’s leading manu- -, facturers,” .. .The owners responded to a sur- .- * vey that asked questions affecting : 88 aspects of the vehicle. The sur-. ~ vey results were then statistically ~ evaluated to form eight critical per- formance measures: . a “« powertrain/operation; vehicle integrity; exterior durability; brakes; climate control; interior durability; packaging; and handling. The VPS results also show haw much the American automakers have progressed — a total of six American makes scored ubove aver- age, The traditionally respected European brands —- Mercedes- Benz, BMW, Porsche and Audj — also achieved excellent rankings. Of course, not everyone had rea- sons to celebrate. Fourteen name- plates scored below the industry average (listed in alphabetical order): Chevrolet, Eagle, Ford, Geo, Hyundai, Jaguar, Mazda, Oldsmobile, Plymouth, Pontiac, 66 The VPS results show how much the American automakers have progressed, 99 Saab, Suzuki, Volkswagen and Volvo (Alfa Romeo was not ranked due to insufficient sample size). However, because J.D. Power does not publish the actual scores of the velow-average makes, it's hard to say how close these manufacturers | were in meeting the industry aver- - age. With many changes taking place in the automotive industry, it will be interesting to see who will emerge _ as winners next year. when the sur- ‘vey is conducted again. * IMMEDIATE DELIVERY ON APPROVED CRED! * TOP DOLLAR FOR TRADE IN * WARRANTY ON MOST VEHICLES * ON THE SPOT FINANCING - We have a select number of ‘93 ‘Pathfinder, . Axxess, and Nissan Pick-up Trucks that must clear — agreed sum OVER 400 PRE-OWNED VEHICLES IN STOCK TOO MANY BARGAINS TO LIST-CALL NOW et " ONLY 5 MINUTES: FROM 2ND NARROWS at 4550 Lougheed Hwy. at Willingdon a LET’S MAKE A DEAL! ---. | will agree to purchase the following quality Nissan-vehicle for the Stk. #... wa. Vehicle TYPE rcrrrersestrrseseserensssssetecestsstnessees COMO mae e reese reece net area es pesnnines oe er see Ee ae oe crs oe j t Agreed Purchase Price...cccccscsscssssecseceees Author ization.......ccccccccssseneees a a ee ea ne a Simply come into our Dealership with the above ee weces See meveneeee oe coupon. Determine from our ’93 stock which vehicle you wish to own. Present your best price and upon mutual agreement, drive home your new NISSAN. | Don’t be disappointed as our stock won’t last!! REGENCY NISSAN (NORTH SHORE) 1160 Marine Dr., North Vancouver 985-9311 6137”