“oe 14 - Friday, December 15, 1989 - North Shore News 20 years later, News’ mandate has not changed Shore and its residents is of highest THE NORTH Shore News is 20 years old this year and has undergone dramatic changes since it was first established in 1969 by publisher Peter Speck. But one aspect of the newspaper has and will remain constant: keeping North Shore News readers informed of the major and minor events that take place in their community every day. The News is also committed to maintaining a positive and open NEWS photo Cindy Goodman DISPLAY ADVERTISING consultant Bruce Methven works on a co-op inquiry as part of an advertising plan for a client advertising in the North Shore News. This ad’ for you SELLING THE MESSAGE ADVERTISING constitutes the financial backbone of any newspaper. At the North Shore News the Display Advertising department accounts for 68 per cent of total revenue, Display Advertising gets first crack at the available space in each issue of the paper. Ads are sold at a certain size and “‘dummied" or marked on the rough draft of the paper, The newspaper’s Editorial department oust then fit its news articles and features around the display ads. Contrary to what some people might think, those ads are not placed randomly throughout the paper. For example, @ certain business might pay to uppear on tre con- troversial Doug Collins page. That company’s ad may change, offer- ing different products or different services at different times, but it can reserve the location. tn newspaper advertising, unlike magazine advertising, the emphasis is on timeliness. People usually read newspapers in one sitting, for the news that is happening now, “This is an important distine- See Advertising Page 22 relationship with its readership. Consistent with that commit- ment, the News presents today a series of articles designed to ex- plain to you, the reader, how the newspaper and its various depart- ments work and how you can best make them work for you. Our relationship with the North 100s WORK TO GET THE NEWS TO YOUR DOOR IT TAKES the combined thrice-weekly effort of more than 900 newspaper carriers age nine and up to bring 59,170 copies of the North Shore News to | North and West Vancouver doorsteps. Distribution manager Barb Emo coordinates the effort of the carriers, two full-time shippers, two part-time assistants, threc part-time survey people and 20 | zone managers to make it all happen. Every Wednesday, Friday and Saturday morning the newspaper and advertising flyers are delivered from the printer to the Lonsdale Avenue offices of the North Shore News. The paper usually arrives at the North Shore News doorstep by 6:30 a.m. Zone managers pull in- to receiving bays by about 7 a.m. to collect their allotted papers and flyers. Each zone manager then delivers the product to the carriers’ homes. Guided by instructions listed on a computer print-out, each carrier inserts various combina- tions of flyers into copies of the newspaper and then delivers the paper to household doorsteps. Since Southam bought a 49 per cent share of the North Shore News carlier this year, the paper's distribution network has taken on more advertising flyer business. Said Emo, ‘“‘For example, houses, businesses and apartments gel certain flyers, certain zones get certain flyers. Plus certain flyers go to non-subscribers of the Sun. If you get the Sun you get those flyers with it. If you don't, you get those flyers with us. It has become quite complex. It’s been a big adjustment for the carriers and us."* importance to us. Maintaining vital and open lines of communication between the North Shore News and the North Shore community will ensure that each will continue to benefit from the other. Gefiing the paper oul X o er aS NEWS publisher Peter Speck ---Started paper in 1969. NEWS ohoto Mike Wakefield DISTRIBUTION DEPARTUIENT staffers Jim Kirkland (foreground) and Dave Megahy load newspapers into a waiting van at the North Shore News offices. A tot of paper passes through their hands every week. To streamline service, the four West Vancouver and 10 North Vancouver zones have been defined by postal codes. The largest zone has just over 6,000 papers delivered to it. The smallest numbers approximately 2,300 deliveries. It falls to the Distribution department's survey personnel to ascertain how well the system is working. Said Emo, ‘'They make a phone call to a house on every route we have after every delivery. They work Monday to cover the Friday and Sunday papers and they work Thursday to check on the Wednesday delivery. They don’t go with an ‘I don’t know.’ They have to have a definite yes or no. Those are the percentages we use for marketing. And there's usually a survey question that has to do with marketing or advertising to see how the message is getting across, Emo counsels patience for readers who may be experiencing problems receiving copies of the North Shore News: ‘*We ask them to phone the office and that they be understanding. We're dealing with children and adverse conditions. We do the best we can. We are in a transition period ourselves. ** # F wa Nes Uvit? Se ~~