Mailbox

EEE Lc

Letter on 911
‘misleading’

Dear Editor:

I don’t krow who A.S.
MacKenzie is (Mailbox, May 10),
or by what expertise he feels com-
pelled to advise the residents of the
North Shore who may be in need
of emergency medical help, but he
is misleading them.

911 has its good qualities, and it
has faults, however, that is not the
issue. | wonder if A.S. MacKenzie
would call an ambulance if his
home were ablaze? I doubt it, but
using his logic, that would seem to
be his course of action. Granted,
there are more fire halls than am-
bulance stations on the North
Shore, hence the shorter response
times; common sense tells us that.

- In the capacity of my job I make -

several calls a month for emergen-
cy ambulances. I can say in all
honesty that in 15 years all those
calls have been answered before
the third ring. If A.S. MacKenzie
could see the ambulance dispatch
office, he would realize that it is

fully staffed and technically able to
handle the volume of calls.

Both emergency services, fire
and ambulance, strive to work as a
team on the North Shore. We are
fortunate to have highly trained
people in both services, including
their dispatchers. Each service ad-
vises the other, depending on the
nature of the emergency, and they
back each other up whenever it is
necessary.

For reasons of his own, A.S.
MacKenzie seems bent on pitting
these services one against the
other. Let them do their jobs.
Support their efforts to work as a
team, instead of giving the
residents of the North Shore the
wrong advice.

Don’t you realize that by caus-
ing someone to doubt or hesitate,
you could full well be causing fur-
ther injury, or death?

Heather Norman
North Vancouver

9a.m.-9 p.m.
JUNE TZ.

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