B4 > Wednesday, January 25, 1984 = ‘North Shore’ News fi business LOOKING AT INSURANCE a SB ; a BS Living by commission EVERY NOW and then the question comes up of how I get paid (so far nobody’s asking why I get paid, but maybe that’s because most folk are essen- tially polite). By MARILYNNE A. KING The question is likely to get asked when I’ve promised to perform a service which could result in a no-sale; or after P’'ve worked with so- meone at length and con- cluded they don’t need any of the products | handle. Many folks realize that people who do the consulting kind of work I do sometimes charge for their services; many of them also know that most life insurance agents work on a commission basis. When I’ve performed a service and no sale has resulted, if the ques- tion of compensation is rais- ed, | might answer with something like the following. Life insurance agents know that not everyone they talk to is going to buy life insurance. They learn that a percentage of their contacts will buy - perhaps 10 cent at one stage of their careers; later, as they talk to a different selection of prospective Vancouver clients, the percentage of sales might improve to 25 per cent. So an agent - provided he or she has this frame of mind - will not be dismayed when an interview does not produce a sale; over a period of time the percentage of sales to interviews will result in the anticipated number of sales and all’s right with the world. There are other elements of compensation that can develop out of a no-sale interview; where the agent had demonstrated that he knows what he's talking about and hasn’t done anything objectionable, he or she is likely to be given names of the interviewee’s fnends and associates to approach. There’s a good chance too that if the individual inter- viewed has a future need for life insurance, the agent may well be remembered and con- tacted at that time. Most life insurance agents are On commission and this 1s hard to get accustomed to for people who’ve been on salary - but there are good things about it. If you aren’t mak- ing sales and hence no com- Mission is coming im, you know you’ve got to look for another line of work (which is good in that you don’t get stuck doing something for which you are not suited). Also, if you have a lot of ex- tra expense for one reason or another, when you're on commission you can generate additional income by work- ing harder. (In salaried posi- tions, working harder is not always i in one’s paycheque). Getting paid by commis- sion sometimes prompts in- dividuals to sell harder and to over-sell. Such individuals rarely enjoy lasting success in hfe imsurance sales work because their clients are often dissatisfied with their purchases. Marilyone A. King is a North Shore life insarance agent licensed by Manufac- turers Life. She may be reached at 681-5411 to answer any questions about her column. 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