26 - Friday, February

or the past eight years,

North Shore

Employment Services
(NSES) has had a successful
record of providing free on-
the-job employee vocational
training to businesses on the
North Shore.

NSES is a community-based
service operated by the board of
the North Shore Association for
the Mentally Handicapped and is
funded 75% by the Ministry of
Social Services and 25% by
Canada Employment and
Immigration in North Vancouver.

But the NSES service is not for
everybody.

“We specialize in people with
a mental handicap; that’s the
only difference,” said counsellor
Jacqui Nothstein. “We’re out
there marketing for jobs for our

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people, and we're competing for
jobs like anybody else.”

A counsellor meets with the
individual to assess his or her
needs and determine the type
and tevel of marketable skills.

“We find what they want to
do, then we target that (busi-
ness),” said Nothstein.

if an individual wants a specif-
ic type of job but lacks some of
the skills, the NSES provides
training. “If someone comes in
and really wants to do clerical
work, and they only have half the
skills, then we can get them into
programs at Vancouver
Community College or Capilano
College,” she said. .

Once a client is accejted, the

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counsellor learns the job
herself and then breaks
down the entire job into
a pattern of simple tasks
that she can teach the
client,

“Training means act-
ing as a shadow for that
persan: showing them in
a simple way how a task
is done,” said Nothsicin.
Shaclowing can take any-
where from a few hours
to several days, before
the client learns the job.

But the counsellor’s
responsibility doesn’t
end when the client
lands the job. The coun-
sellor effectively guaran-
tees the client’s perfor-
mance lo the employer.

if a client for any rea-
son should fail to show
up for work one day or
come to work unpre-
sentable, the counsellor
does the client’s work for
as long as is necessary.

If personality conflicts
arise between the client
and other employees, the
counsellor calls a meet-
ing to find out what hap-
pened. No client has
ever lost a job over a
personality conflict, said
Nothstein.

Counsellor Gwyneth
Crook said the counsel-
lors conduct regular fol-
low-ups on all the peo-
ple they place. “We stay
involved almost forever,”
she said. ;

Even though finding

work is the bread and

butter issue of NSES, giv-
ing the mentally handi-
capped a sense of inde-
pendence and self-
reliance is the real objec-
tive, said Nothstein.

“Ultimately, you’re
teaching them to take
the initiative as com-
pared with life in institu-
tional or group homes where
they are told: ‘go there; do this;
now do that’.” .

An obstacle the counsellors
face is that people often equate a
mental handicap with a mental
illness. For that reason, said

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‘training concerns educating the
employer and the other employ-
ees on how to talk toa mentally
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KEN PAGE sands a finished shutter in California Shutters’ pre-painting depart:
ment, where he works through a North Shore Employment Services program.

opportunity to tell people. what
she does. “Those who aren't”...
placed are always in the back of
your mind.” aS
For the employer, hiring a per-
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dedicated, punctual employee ..
who tends to stay longer at a job,
is rarely sick, and has a strong.
work ethic, i | es
_» This is the view of Ted
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