8 ~ North Shore News — sunday, May 14, 2000 Band to chase digital dollars” . From page 4 > of finance, said « on Thursday -- that the. capital cost will be. ‘handled: ° by | Squamish Telecom Led., which is owned and operate the cable. :5' ae well as providiig ‘a. ed link p ¢ cable will enable the l Squish Nation to compete ° with other providers for the digital economy. : In fibre-optic cable, dats 15° smitted : cas gh ‘ here is is currently 1 no > fibre: tic. cable 2 to. . Whistler, for its riem-. re From page Dispatch told hin that there was nothing to report at the time. That didn’t ease Bell's mind. “My wife and 1 both spent a . sleepless night wondering what it was we'd heard and where it “was going to show up and kind _of. worried that there were numerous occupants in the vehicle.” In a‘ strange twist of fate, one hour before the crash, Bell had driven home his daughter’s best friend — Lauren Downs, : » the sister of the teen who died. “We didn’t find out it was » Nick Downs until Sunday night,” said Bell. He continued through the ~ next day with thoughts of the revious night’s crash fresh in At 5 . that afternoon, ae Bit in the bsck- : ri Bell saw a helicopier fly over hishorne. * He! again. called ‘the West dispatcher to at his report was not related. * >, Later: that. evening, Bell’s ' auyhter received a call from a bour who said that police ad lorsed a car in the ravine. . I thers walked up to. the “raving an and informed the P officers : there’ thac,he had reported the © the night before. “This was all going through my mind arid I was rather tra ‘scanda matized by what (my wife and 1) heard and the fact that I had nobody from the West Vancouver Police call me, visit ine or communicate with me.” Bell added that it was cially surprising because after making the initial call to 9-1-1, he had made cwo additional ‘galls to West Vancouver Police dispatch and still received no fesponse. _ The next morning Bell went clown to West Vancouver Police f:cadquarters to discuss the sit- ution and the police response to his initial report. fell said he: met with Spt. Wayne Giesbrecht, who admit- ted that the police department was having problems with its dispatch system. Bell had yet to discover just how serious the problems were. Giesbrecht told him that when he checked, dispatch had reported that a resident had called in and said they had heard a “crunching sound” on the Upper Levels Highway and believed it to be a car accideat. . ‘That flew in the face of what Bell initially told 9-1-1 when he first called at 1:15 am. on Sunday. . “L said [ was very detailed with the 9-1-1 tor... the © the Cypress car had gone of - Creek: Bridge into ‘the ravine. : And I described why I believed | jf that to be the case.” “They told me. that. there was a. discrepancy and they cy ; _ would pull the tape of the 9-1-_ 1 recording and find out what was going on.’ ’ says Wi easier said than done. ~ Bell was then contacted by another officer, Staff Sgt. Scorz Armstrong, who told a sur- prised Bell that a recording of his tape didn’t exist. “Armstrong says ‘Mr. Bell, 1 have to report to you that we weren't able to recover the voice tapes of your 9-1-1 call because it seems like our 9-1-1 recording device is not work- ing,” said Bell. Armstrong then went on to say thar the device which records the 9-1-1 calls that come into the West Vancouver Police Department hadn't been functioning since April 26. ° Luckily, one of the. 9-1-1 operators at ECOMM — the 9-1-1 hub that re-routes emer- gency calls to areas in the Greater Vancouver Regional District > saves on the line and eavesdropped on Be'! after wansferring him to West Vancouver dispatch. 7 As a result; the operator's microphone was kept open and. the exchange between: Bell and the West Vancouver dispatcher was recorded in its entirety. Bell ‘said Armstrong ‘then admitted that the recordin clearly showed Bell had indeed hat, ~ unfortunately, _was 4 Freight, ‘PD. ‘Lease’ or Fin Mail info @wetmorevw reported much more than a simple “crunching sound” the Upper Levels Highway. “He said, ‘Mr. Bell, in wo instances you describe very clearly that a car has gone over the Cypress Creck bridge and has crashed into the canyon below.” He was then told by Armstrong that the matter was being handed to the internal affairs division and there would be an investigation launched. Bell also called West Vancouver District and received - a call from Mayor Ron Wood, who is also chairman of the ~ West Vancouver Police Board. “He said he was very con- cemed and was goin di bring it it up with the police ief,” said Wood said to press time Friday ghat he had not yet dis- cussed the - matter | with Churchill but that it would like- ly. be dealt with at the next scheduled police board meet- ing to be held a week from this scandal going here by any means,” said Wood. “but obvi- ously some investigative work ._ has to be done.” . mayor Churchill . confirmed . on Friday thar there indeed was 2 failure with the West Vancouver ]. recording system. ve “I'm not sure exactly of the date (the malfunction: - occurred) but yes, there was a. failure that we were not aware of,” said Churel He said that the ‘problem | has since been fixed,. : “I am aware of the drcum- stances jand I've ‘ozdered an: : inquiry,” said Churchill. “Ir: be an inquiry into the a ateness of the action teen more the police department.’ we effective or-not in this mat te” "Bell said his main concern ensuring. that if there is a. car: crash with: survivors® tra; pped inside, that there is no deny ir ” rescuing them. “I'm not here to bad lice, work. in the future” .. communication - and’ to ursday. odo find “ ways. to’ simplify) th “I don’t think there’s a - cca re process because if there are four peuple in a van or a bus'an they were laying in’ the ‘ravine for: 16 hours it wouldn’t Id