oy Ae a ee te ae The minute customers enter the new Scotiabank at Lonsdale and 14th, they realize chat this is a people-friendly bank. “Our cus- tomers like the brightness from all the windows,” says Debbi Guylas, a teller ac the North Shore Scotiabank for more than 15 years. “The centre is welcom- ing and spacious — and kids love the tropical fish tank!” Scotiabank’s new Commercial Friday, May 22, 1998 - North Shore News - 23 . This old Bank of Nova Scotia building sat on the same property as todays new structure (circa 1951). Realtor, Don Homer remembers the-old branch pictured above. His father started Scotiabanking in 1946 and Don continues the tradition with his wife & family. ; Scotiabank at Lonsdale / 14th isa 1 state-of! ‘the-art facility B with a people friendly feel. * Putting People First Banking Centre is a great envi- ronment for employees too,” she adds. “Each teller has their own workstation. That means we can service our customers more effi- ciently and provide them with increased privacy. And seniors really appreciate our new “sit down banking” services.” New Design Improves Customer Convenience Centre Manager Bill Sharma explains the new, state-of-the-art facility centre was designed with two key objectives in mind: to expand services to provide cus- tomers with a one-stop locarion for all their personal and busi- ness banking needs while creat- ing a service-friendly environ- ment. “The design allows us to provide specialized service to our customers. Our personal bank- ing officers and commercial managers now have their own enclosed offices so customers can