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Friday, August 7, 1998 - North Shore News - 23

Hongkong Bank of Canada €Xp

Member HS8C Group

4

a “After 28 years in, our. previous location, we ‘simphoi outgrew RY

~ our old premises.”

we

ia see “Our i new premises. reflect an “expanded capacity,

"says Drew: Hockins, Vice Presiderit.a and :

* Pans

“for. clients s needs: offering a full rangé of Financial services,

RooNe
ie

x Manager
~ eos

trade services

“We get to know our clients and identify their banking needs,” says Ian
' Norman, Manager, Commercial Banking. The branch's experienced
commercial banking team provides a full range of services for its commercia!
clients and in keeping with the Hongkong Bank tradition, offers a high level
- of international trade finance expertise at the branch. “With over 5500
Offices in 81 countries, our clients can be connected to any of our worldwide
‘group members, giving them immediate access to trade information and

ervices in virtually any corner of the glohe’, adds Drew Hockin. In today’s

obal marketplace, having electronic access to account information

throughout the world can make a huge difference.

‘That's what Mike Iannacone, V.P. Finance, of Flow Control

found. out. “We've been
nada, Today we have

online access to our

the UK The Bank has

ssisting us with all our
nancial: heeds.”

Commercial Banking Team Tom Prowse, Shane Bondy,

Components

Tan Norman. Absent: Eliza Lum.

Di

banker,” says Chris Woods, Senior

‘ Manager, Personai Financial Services.

“Each personal banker is experienced

¥ and equipped with formal financial

planning training in order to provide

-competitive and creative solutions to

all their clients financial needs. The

: focus is on personalized service.”
' Banking and investment options are

Heather Lagasse, Manager Investment

Services, is dedicated to providing

personal assistance to all her
nvestment clients. “Whatever your
eeds are, we can provide you with a
nique and complete plan to achieve
our financial goals.”

‘Tongkong Bank of Canada, through
its various subsidiaries, offers its
clients:

* DISCOUNT BROKERAGE

FULL SERVICE BROKERAGE
* DISCRETIONARY INVESTMENT
- MANAGEMENT
__*TRUST-AND ESTATE PLANNING

_ customized to each client. Lending

Back Row: Dominic Chai, Shayla
Horsnell, Pauline Wong, Philip Calder.
Front Row: Celesté Wright-Ingle, Martha
Dobbin, Blair Harden. Absent: Laeya
Ghaemi-Zadeh, Susan Purker, Merin

“Providing service means
going the extra miie and
then further,” says Christine
Hewitt. “Our first priority is
to meet and exceed our
clients expectations,” says
the Manager, Operations.
“We have the longest full
service hours of any bank on
the North Shore. We want to
make banking as convenient
as possible.”

“We pride ourseives on
being a different Canadian
bank" says Fiona Herle
supervisor of Customer
Service. “Our corporate
slogan is Faster, Smarter,
Friendlier and we. really
emphasize the friendly
aspect cf our service”.

Customer service
representative Robyn Seely
agrees. “We know many of
our customers on a first
name basis” she says. “We
want them to feel that they .
are not just an account —
number”.

Canada gore

Hongkong Bank of Canada is an indirectly held, wholly »wned - ;
subsidiary of HSBC Holdings plc, which is headquartered in London, .
England, Founded in 1865, HSBC is one of the-world’s larges banki
and financial services organizations with assets of more than ‘
$631 CAD billion. Each of Hongkong Bank of Canada’s 130. offices;
including two in the western United States, are connected by-satellite ...
io all of HSBC's offices worldwide, providing clients with global
expertise in their local branch.

In addition to the protection provided by the Canada Deposit:
Insurance Corporation, all deposits with Hongkong Bank of Canada
are fully and unconditionally guaranteed, regardless of amount, by”
HSBC Holdings plc, the Bank's parent company. This guarantee is
unmatched by any financial institution in Canada.