28 - Friday

North Shore Parts has initiated an award to annually
honor a West Van student for proficiency in
automotive repair. The first recipient of the ‘Award of
Achievement in Automotive Technology’ is Lorne
Kraft (right) who received a 121-piece Gray profes-
sionat mechanics quality tool chest from Rick Nex
(left) of North Shore Parts and West Van automotive
technolgy teacher Dennis Joel.

System cuts
repeat visits Your Honda

From pave 27

mation right in the computer.
Mechanics mo longer have to In shape For
thumb through manuals to search

for information. Everything — is

available with a few touches on |

the screen, and is presented in an he Summer! f
uncomplicated. user-friendly When your Honda needs

if a mechanic can't isolate a
problem in the shop, he or she don't trust your pride and
can heok up a portable SBDS joy with anything less
vehicle anaiyser and go for a test than genuine Honda Parts
drive. Upon returning, the por- & Service.
table analyser is plugged in to the *
main computer, and the informa-
tion is analysed. © Factory trained

Failing this, the customer can technicians.
take home a small ‘flight recorder’
which can be turned on the
minute the problem begins. The
customer then brings it back to * Dollar for dollar you
the shop, and the information is
analysed.

Though the complete SBDS
diagnostic system is estimated to * Open 6 days a week.
cost a dealership up to $50,000, —
Ford technicians estimate that the
machine will more than pay for
itself in saved labor time and cus-
tomer goodwill.

“We had a dealer in Detroit
who cut his overall repeat repair . \ . Ol F +7 % ¢
in in ae “ays pate Hughes. Insist ¢ ni rCHUUNE 21 ESCORT GT al arena LTS 71 RANGER PIU

iagnostic Service Planning Mian- ue ved contort aoe . a dws an vo
ager. ‘He was then able to in CORE EN . . ~ - 5 vee < me . meee oS
crease his service capacity ap. I. UTS Servi Ic c MO 440% $9,990% 243,660* 313,330* : 4s, gor S13, oa! «310990
propriately. And our customer :, ‘OPLINCOLN MARK VII] 701 SABLE GS “91 COUGAR TS “OL F150 PIU
satisfaction surveys show an ine : bec autable opto, Lg bee tue oe . Slot vot

crease in the evel of saustaction . peutedinn u : ‘ :
with SRDS. $36,660 35,6608 |. $17,660 316,990 516,000 16,660% 15, OOS 14, 990%

In today’) competitive: car rat

ket, dhe batrom fine ws thar cus - naan ~
TOmers Wah put ap with repo LONE eieen Cheek oor new heres
problems for vers lene. be deosn't mu “AS ik MON LSAT, OO TIME

tence! the cusiunet loca tay bene on CLINCOLN MERCURY), Sundns 1S PM.

a Herle tender loving care,

© We fix it right the
first time.

won't pet better value
anywhere,

TO set the customer loobase tor
other service shops. or auher oats