March 11, 1990 - North Shore News i THE IMPORTANCE OF STRATEGIC PLANNING W hen you are preparing for a trip you know your ultimate destination, The length of your vacation, points of interest to include along the way, stop-over points and a budget to ensure the plan is affordable. Strategic Planning for your Credit Union is very similar in many respects. We have just completed a very exhaustive strategic planning process that sets a course for the organiza- tion over the next five years. The plan includes a vision of what we want the Credit Union to be over the next five years after considering the views of your Board of direc- tors, management and staff. We will be stopping monthly, quarterly and annually along the way to review our progress and make any necessary ad- justments to our plans to en- sure success. Even a credit union motor needs fine tuning from time tc time to ensure peak performance. Our plan is to focus on the fulfillment of members’ needs F under “19 is making savings simple~ a > With features like a bonus : interest rate,’a full quarter per- cent higher than the Plan 24 ’ rate, No minimum balance and no withdrawal charges, kids learn -by experience how to handle their funds responsibly. Additional options include Term Deposits and ATM Buck aises a hit: The new “North | Shore’. Credit Union - “Bonus Account: for members: and achievement of their financial goals and objectives while providing high quality financial products and ser- vives at a fair price, We want our members to be informed, loyal and involved. To be suc- cessful, we must maintain, at- tract and develop a group of employees who are competent, friendly and motivated to do their best to Fullll members’ needs, North Shore Credit Union has always been a leader in service performance with a commitment to fairness and respect for people. Our members trust us to be honest and fair and we would never want to do anything that would betray this trust. We have already commence- ed our journey as we work to build a solid, locally focused and based financial institu- tion. We want to provide you the very best in quality pro- ducts and excellence, so you will want to recommend us to your friends. ‘access with no-charge withdrawals on North Shore Credit Union machines and some free. cheques with the chequing option.’ | _. There’s lots of fun to be had too. ILD. cards, McDonald’s coupons, clipboards, long- sleeved cotton crinkle shirts and annual cash draws are all part of the Youth Bonus Ac- count package. Ask at your branch about how you can open a Buck Bagg Bonus Account today. NORTH SHORE CREDIT ‘alyrt A NEW FACE AT LYNN VALLEY BRANCH Toere's a friendly new face working the cash services counter at the busy Lynn Valley branch of North Shore Credit Union. John Desantis has been with the Credit Union for three months. The North Vancouver- born Desantis holds a job that some financial institutions still choose to consider as being a purely female enclave. But said Desantis, “That is true in most financial institutions, but that’s not so much the case at the Credit Union. Cash services is considered an entry level for more senior positions.”’ Born in North Vancouver, and banking at North Shore Credit Union since his teens, the 23-year old has an eye to management or a position in financial services. In the meantime, he’s busy taking care of members’ cash needs at the Lynn Valley branch. He books off his free time by “reading a lot.”’ EDUCATIONAL GRANTS SUPPORTED Heucationat excellence is a priceless community resource. In recognition of the fact, North Shore Credit Union annually supports scholarly achievement by way of participation in the Credit Union Foundation of B.C. grants program. This year Simon Fraser University received $600 to cover two $300 bursaries awarded through the Jerry and Belle Lun- die Scholarship. One of the scholarships is available to management course students. The second is awarded to a stu- dent enrolled in economics or commerce courses. An $800 grant has been given to Capilano College. A $300 Credit Union Pioneers’ Memorial bursary is offered to students in trade training pro- grams, while a $500 Credit Union Foundation bursary is awarded to academic, technical or vocational students who might otherwise have difficulty completing studies SPECIAL Revenue Canada has ruled that you must have your S.I.N. number on our files. Failure to show a §.I.N. number on your 1989 T-5 may result in Revenue Canada assessing a fine to you UNION willy AEE ily IS Chris Cunningham (left) will use this $300 Sid Butterfield Bursary to help fund his medical studies. Presented by Penny Downie, Village Branch Manager. due to financial hardship. Meanwhile, BCIT received a total of $1,300 — $300 under the auspices of the Credit Union Pioneers’ Memorial bursary and $1,000 through the Jerry and Belle Lundie Memorial bursary. These grants are in addition to NOTICE in April, 1990. If your S.LN. number does not appear on your T-5, please contact your branch to provide that infor- mation for our records. Thank you. $6,500 annually disbursed to high school students and bursaries ad- ministered by the Credit Union Foundation of B.C. We're committed to helping young people meet the challenge of funding a post-secondary education. MESSAGE TO GOLDEN SERVICES 55 ACCOUNT HOLDERS Through you received a copy of our Fee And Service Charge Schedule with your semi- annual statement, your ac- count still remains service charge free.