_ . This past year has been
an exciting one for Barbara
Thureau, Park Royal's new

Community Events Coordinator.
‘Barbara's duties include the

co-ordination of the new

’€oncierge/Customer Service

. Desk and acting as liaison to
_ the numerous community :

and charitable
organizations
who work with us.

‘Here are some of
the exciting events
comingup:

Be.a Tourist

. (March 2 1-May,8)
. Tourism Vancouver

is sponsoring'a

special passport to

~: bea tourist in your

‘own city! Over the
Mother's Day Week: —

end, many exciting

'- Vancouverarea :

~ attractions will provide

- ‘admission to passport

. holders. Restaurants and

’ transportation companies
will also offer exclusive
money-saving programs. SO
become a better host and save
money doing it. Buy a passport.
(South Mall- near Concierge/
Customer Service Desk).

West. Vancouver
Lawn Bowling

(March 25-27)

Members will demonsirate
the sportand welcome
your participation.

‘(near Regis Pictures: South Mall)
North Shore
Community Services
(March 26:27)

Come and meet “Ms. Volunteer”
and celebrate National Volunteer
Week and bring the kids for face
painting! (near Coach House:
South Mall)

- West Vancouver
Sketch Club
(April 3-9)
Panels and paintings will be on
display thanks to the talented
endeavours of our local artists.
(South Mall)

Worth Shore Golden
Rod and Reels
(April 4-9)
Raffle ticket sales foranew
. Jeep vehicle with proceeds
going to support B.C. Wildlife.
ii (near The Second Cup
+ South Mail)

Silk Purse

(April 17-23)

This Saturday Morning Art:
Class Showcase features
work from children aged 9-16.

(South Mall)

Thyroid Foundation
of Canada
(April 2 1-23)
This information display
will help further awareness
of thyroid disorders.
(South Mall)

Capilano
Sportsman Club
(May 2-8)
A Jeep vehicle lottery with
proceeds to benefit The B.C.
Wildlife Federation.
(near Regis Pictures-South Mall)

' Canadian
Diabetes Association
(May 4-8}

The C.D.A offers a chance to
~wina 1994 Honda Accord LX,

a$15,000 Visa Account and

many other prizes. Proceeds

will help fund diabetes research

and public education,

(near Sony-North Mall)

a

Multiple Sclerosis Society
(May 6-7)

Park Royal Shopping Cenire
welcomes the annual
“Carnation Campaign.”

Park Royal

Charity Bazaar

(May 10-11)

Park Royal Shopping Centre
will host its annual Community
Bazaai! North Shore nonprofit
organizations including
churches, school groups and
service Clubs have been invited
to raise funds by selling crafts,
baked goods and/or second
hand goods. A fun event for allt
(South Mall)

Bailet B.C.

(May !$ 2-15)

Corvette Raffletll (near Exquisite
Boutique-North Mall)

National Police Week
(May 19-2!) “3
watch for ihe North

Shore Jaw enforcement
display and information
with balloons, badges,
stickers and much

more! (near food
court-South Mall)

For additional
information regarding
any of the above events,
please call the Concierge
Desk at 925-9547. &

Among the highlights oflate
1993 was the introduction of
Park Royal's new Customer ;
Concierge Desk located just
inside the rnain entrance to Park
Royal South (and coming soon
to Park Royal North.) While Park
Royal's attitude to providing
good customer Service is not
new, Marketing Director Renna
McCready Says, “We wanted
to take customer serviceioa
higher level.” The Concierge
staff keep customers up to date
on everything going on at Park
Royal, including upcoming
evenis as wellas directly liaising
with all community and charity
organizations. There area
number of customer services”
available at the Concierge desk:
lost and found, Stroller and
wheelchair loans, gift wrapping.
coat and parcel check, sale of
Park Royal Gift
.. Certificates,
; plus a lot of
unexpected
-. little extras.
For example,
if you've left
your car lights
onand the
battery is
* dead. the
Concierge
staff will
arrange
forafree
y = battery boost
* The fact thatthe
new Concierge Desk looks like
one you might see al any five-
star hotelis not by accident.
iwas designed to resemble
many of the best in Canada and
the staffis in contact with all of
Vancouver's hotels to keep upto
date with other events through-
out the Lower Mainland.

(continued on next page.)