-EATON'S

Company Executive Office Toranto Canada MSB 1C8

On behalf of everyone at Eaton’s let me say, “Thank You.”

We are heartened by the tremendous number of customer
- ‘@alls-we have received over the past few days expressing
. your support for our future. Everybody at Eaton’s is fully

h committed to giving you the best service ever.

 Eassure you that while we are in the reorganizing phase you

~ won't notice any aifference in your dealings with Eaton’s.

All our warranties and guarantees remain in effect, as do our

= - . delivery dates for merchandise, service and repairs. At
. o Eaton’s, it’s still “Goods Satisfactory or Money Refunded”.

- The next few days and weeks will be challenging ones for us
at Eaton’s but there is also much to look forward to, with

vial many positive changes already happening.

1.We have an exciting line-up of sales and promotions throughout
' 1997, including a special promotional event every weekend
: and, of course, our famous TransCanada Sale.
ooo 2.We will continue to bring you the leading National Brands, in
-. addition to exclusive product lines that can only be found at
-“Baton’s. We believe our merchandise assortment represents
_ the best fashion, quality and value in the retailing industry.
3.We will offer our “In-Stock or Free” guarantee across a, wide
-... range of National Brand “mist have” items.
&.We will offer you your choice of “Easy Payment Terms” on
Home furnishings, on 4 regular basis - with interest free
monthly installments, deferred payment options cr No GST.

“Change i is difficult, but with our strong reorganization plan
and your support, we will continue to offer you the most.
rewarding shopping experience in Canada.

' Sincerely,
Nvecras Dedren
Ss)

George Eaton
Fresident

PS. If you have any questions please don’t hesitate to call our
information line at 1 888 445-4441.