Something has “gone”
“wrong with your car again
and it has just-come ‘out of
- the-garage. You're furious.
You've. already had to do

without it fora couple of -. :
_ ‘days and-you don’t want.to. |

"be inconvenienced again ‘sO

soon. The: hefty: repair bill
still lies. rather’ r heavily on,

“jour mind. -

°

abe ae

1949

Dealer No. 00043A —

“Prevent _
transmission —

Deal with experience: ° » Deal with. Quality
‘9 Deal. with » a winning team

and
+». Gordon Import Autos Ltd.
i... 40th & Alma, Van.
Po 733-8105

~ $5 what do you do? First
phone them up'and tell them .

off, then stop. payment on
your opeaue and then call a
lawyert .

the

4979

uble |

” new tid |

Locally owned & opers mec hy your Cottman Man
' _ 725 W.14TH ST: at
—_ ‘MARINE DRIVE
NORTH VANCOUVER

‘e 2 door sedans
e Adr. sedans
e hatchbacks

9 ONLY
STAFF

AVAILABLE

- 0 Road test
Remove pan
inctudes 0 vesuat mspection() Replace pan gasket & fiurd

Locations Sroushout Canada and United States

DEMONSTRATORS

OO) Clean sump & screen” *
D Achusi bands & tinkage-

Mon Fi B06 Sai Bio}

Rememper thugs a orevenive
maintenance service 4

vou aveagy Rave transmission
problems ash about ou et othe:
tehabie services >?

eee eR ee eee ee ee RY
WE'RE READY TO DEAL
ARE YOU? |

ALL BOUG HT |
PRIOR TO THE LAST MAJOR PRICE INCREASE

e2dr. sedans
e hatchbacks
e 5dr. wagons

you.

. garage.
‘ provided a service, however

_ SPORTSTRUCK

“Don't phone up the ‘garage:

and tell®..them off, -par-
ticularly when you - don't

_know whether or not, they
are at fault. Why start: off on -.
= “the wrong foot and turn the
‘ ) garage. against you when you

-Wrotig 0 on 2 all counts, says.
B.C. - Automobile
.. Association. Let's go back t to:
the beginning. — _

need their help? Be’ cour-

teous at-all times, and they'll .

be far more wang to help

—_— +.

It is extremely important
that you don’t stop payment
on your cheque to the
The garage has

good. or bad, and is entitled
to payment for that service.

If you stop payment, the
garage is entitled to place a
mechanic’s lien on your
vehicle. This means they will
have a bailiff come out and
seize your car. You will then
have to pay for towing

’ services and bailiff’s  ser-

vices, as well as the original
cost of the bill.

Remember, cautions the
BCAA, -you' must give the

garage: the’ -Opportunity to
_ correct. the probleni if it is
cindeed related to the repairs
: carried: out on: your vehicle.

You: ‘probably. have an ad-

vantage. in seeking redress if
you” “have been a regular
customer at the « garage

~ because they will have a

service history for your

vehicle.

With your copy of the
work order and bill, return
to the garage as soon as you
notice something wrong and
speak to the service

‘manager. He acts as a public
- relations man for the garage

and oversees all. the
mechanics and all service
performed. -

Explain your complaint
clearly and without ac-
cusations to find out what his
reaction is. He will go back
to the mechanic and:pull the

From the Motor Vehicle Branch

Passing i is something most
drivers just do ... as if it were
second ‘nature, without
much thought and
sometimes just-to- break the
monotony of a long trip. Yet
it’s a complex. manoeuvre
which ‘takes skill and
preparation. So be prepared
and think before you pass.

¢ short box
e long box
e deluxe cab

THE SOUTHSIDE POLICY

IS TO PASS THE SAVINGS

WHILE STOCK LASTS,

(Whuldln / gou ralher pey loss 7)

SOUTHSIDE oasun

290 SW. MARINE DRIVE, VANC. 2. wu. 3 24-4644
SEER LEASE RATES AVAILABLE CREE:

- Experienced
_ usually know the limitations
_ Of their vehicles. They know

Passing judgement relies
so heavily on experience. No
matter how experienced,
drivers will have trouble
estimating the speed of an
approaching vehicle. The
experienced driver has the
edge because experience has
taught him that it takes a lot
more room to pass at high
speeds than at low speeds. It
should also have taught him
to play it safe.

An inexperienced driver
may hesitate, be timid and
unsure. This is when trouble

_ develops. If a driver has any
-doubts at all — don’t pass.

It's that simple.
drivers
a car takes longer to ac-

celerate when loaded and
they do not over-estimate

the advantage of a high-.

performance engine.’

You can’t fight with
careless. drivers. If they are
determined to pass, slow

down and give them plenty

of room in front of you. This

is new and

hard c copy of the repair order
to. investigate exactly what
was done and what parts
used.

It may be that something
entirely different is wrong
with your car or that a repair
you have neglected has now
reared its ugly face. In any

case, allow a day or two -

before you call him back. If
you are stili not satisfied,

. contact the general manager

of the service station. Keep
your cool and remain
courteous. He too will in-
vestigate the entire job.
Again allow a couple of
days.
aoe

‘As a next step, if your car
still under
warranty, request an ap-
pointment with the factory
representative. In larger
centres the representative
usually visits the dealership
once a month or once every
two months, but you can ask
for a special appointment.

If in doubt, don’ t pass

is very important if you are
following another vehicle.

If you are too close, the
two of you will form a
roadblock for the driver
behind. Frustration may lead
them to try a two-car pass.
To avoid that, drop back,
permitting the driver to pass
one vehicle ata time.

If the driver i in front of you
is the slow-moving vehicle
and you are the one who
wants to pass you will have
to rely on judgement to tell
you if you have enough
distance.

Remember that” at t higher
speeds you are mote likely to
miscalculate so leave plenty
of room for error. If in
doubt, don’t pass.

First-check the road ahead
to see if you have enough
clear distance. Then check
behind you to make sure that
another car isn’t gaining and
ready to pass you.

If the road is clear ahead
and behind, move up to a

If the garage is a: BCAA
approved. service - and you

_are a. BCAA member,
_consult your local auto club
~ for assistance. As part of its
pact with BCAA members -—

and approved garages, the
BCAA will act as. arbiter in
the event of any dispute.

If the car is an older

model, take it to another |
reputable garage and get a
second opinion in writing.
(This is a-good idea before |
having any major repair

work undertaken by an
garage:)

Confront the proprietor of
the garage with this opinion. |
In many cases. this’ may -be
sufficient pressure.

The final step if you are
still unhappy with — the
outcome is to Contact the
provincial Consumers
Association. It will advise -
you of your legal rights and_
the advisability of small
claims court.

safe following distance
behind the car ahead. Turn -
on your left turn signal and
move over into the left lane.
Accelerate.

You should make sure the
other driver knows you are
passing. A light tap om the
horn will alert him — or a
flick of your lights. When
you have moved ahead of |
the other vehicle, flip ‘on’
your right turn signal and
move back into thé right

. lane as soon as you can see

all of the passed vehicle in
your rear view mirror. Turn
off. your turn signal and
resume normal speed,

If the vehicle you passed
was moving along well below
the speed limit then you
probably gained something.
But if you are faced with |
heavy traffic, all cars moving
at about the same speed, it
usually doesn’t pay to weave
in and out.

Besides, are you really in
that much of a hurry? Is it
that important?

—
N Vatsun Owners

986-5221
Call Now

1110 W. 14th St.
North Vancouver

~~~ Collision Repairs & Painting,
ICBC Repairs

Servicing & Mechanical
Repairs