ager notes dissatisfaction. that’s
when Shoestrings goes the extrit
mile. Expect to receive a hand-
delivered basket of fruit and a sin-
cere “Surry for the problem.”

Says Jennifer, “That's our store
policy. If there is a refund and it
was not made by the manager. we
call up the customers a few days
later just to make sure they got
good service”.

“The very few times | have had

and

al styles

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Vancouver

to call customers, they have told
me they had been treated faitly
and there are no problems And
they say that they will come and
buy from us again”

Jennifer explains refunds are
usualiy made in the instance “where
size is not quite right and we can-
not gel a proper filling soon enough,
or if it were a gift and someone
has received two of the same ~
that happens fairly regularly.”

Shoestrings is able io Keep its
prices tow al} the lime because.
says Jennifer, “When athletic
shoes become available at the
right price. we have the storage
space and the buying power to buy
the best product at the lowest
peices. and that means we can pass
an great Savings to our cus-
lomers.”

ing

at nade)

Bauer
XF-4

: Pete
All Wolverin
Leisure Shoes Mens.

Compared up to
Osi Each

Vans Canvas Ox white
or black. Mens.

Compared up to
el $58 Each

Pri
a]
: Ladies

sizes 5-7

Protective Equipment
Elbow pads,
knee pads,
wrist guards,
rotective packs
>. Mens/Childrens

auer” 7288
AdS Nua oo

* COMpared up tu
$140 Each °

Mens Running

Is} Compared up to
$90 Each

Victoria

1616 Cedar Hill X-Road 721-4577
Tilicum Mall & 381-4555
Kelowna
2339 Hwy 97 NL dk
Nanaimo
Dickinson Crossing 390-3054
Unit 11-6894 Island Hwy. &

Richmond | Coquitiam

6680 No.3Read 273-3420 | Coquitlam Centre &
Time Square {Actos from 2205-2929 Barnet Hwy. © 464-5759

ichmond Centre}

Surre Clearbrook

4310-8066 120th St. & 32500 South Fraser Way & .
850-9280

590-1775 |

Vancouver

2668 West 4th 732-B876
1107 Rohson Street 669-7990
2138 West 41st & 261-0961

Burnaby
4853 Kingsway & 435-6504

All Out-of-Town
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Toll-Free At

1-800-663-5696

Vancouver

1058 Marine Drive,
North Vancouver &

987-4668

461-6639